Very pleasant atmosphere and competent/helpful personnel.
I'm satisfied; no problem; pleasant stay
I have been in many hotels, friendlyness and correctness of personal of Fortuna City is amongst the very best. Rooms are nice, same as on the pictures, and very clean. Bathroom is not new, but very clean too. What you get is in good relation to the the price. Internet reservation worked perfectly. I will sure visit again.
Dear Jac van de Walle, thank you very much for your stay at Hotel Fortuna City and your nice feedback. With kind regards Miroslav Vlček - Hotel Director
There was not much to choose from for breakfast. But really friendly personal and ok rooms.
Dear Mr. Sadek, thank you for your comment. Regarding to breakfast, I believe you will find better variation of meals on your next visit in our hotel. With best regards Miroslav vlček - Hotel Director
Good location, easy to access by car, no problem with parking. Breakfast was ok, rooms in general also fine, but the mattresses are very old and uncomfortable.
It is a bit of an old hotel, but thos was expected as we did not pay much fpr our stay. Overall, I was very happy with my stay here. Food prices are reasonable, wifi is complimentary in the lobby (you don't really need it much anyway while in Prague), staff were incredibly friendly and helpful, and the room was of a goof standard. Very happy for this nice, comfortable and cheap hotel.
Dear Ashley McGough, thank you very much for your positive comment regarding to your stay at Hotel Fortuna City. With kind regards Miroslav Vlček - Hotel Director
The hotel is quite old, needs a renovation, but I have no complaints. The room is large and airy and the service from staff was excellent.
Very nice personal staff
Dear Ciprian Damaschin, thank you very much for your stay at Hotel Fortuna City. With best regards Miroslav Vlček - Hotel Director
We enjoyed our stay at your hotel. Fortunately it was within walking distance from the venue we were attending. We will stay at your hotel again if we are in your area of Praha.
Dear Davie Targett, thank you for your nice comment, we are looking forward to welcome you again at Hotel Fortuna City. With best regards Miroslav Vlček - Hotel Director
Free Internet only in the lobby At the first room was heating issue, but we were moved to another room at our first demand.
Unfortunately there was not any shampoo and 2 small bars of soap for 2 persons for 9 days are not enough. But in general all the cleaning and service is good. Always book this hotel for my trips to Prague.
I always stay at this hotel when in Prague. As usual, the room was clean, warm and the maid service excellent. The breakfast bar has something for everyone, whether a cooked breakfast or continental. Wi-fi has now been improved and is available in rooms but for a fee. If using in reception, it is still free though not very fast. The staff were very friendly and polite. Highly recommend.
Everything was ok!
My stay at Hotel Fortuna City is a part of my memorable and happy experience of the city of Praha.The service was extremely efficient, of good quality,and always with a smile. All the staff were extremely courteous and helpful. I cannot forget the way they went out of way to help and give guidance when my friend K Vikram Singh lost his passport and money. If Iever get an opportunity to visit Prague, Iwould like to stay at Fortuna.Best wishes and regards. Mahendra K. Misra
Dear Mahendra Kumar, thank you very much for your nice comment regarding to your recent stay at Hotel Fortuna City. We looking forward to welcome you again at our hotel. With best regards Petr Königsmark - Front Office Manager.
Thank you! My son and I are grateful for the warm welcome and help to solve all the problems. Breakfasts and general maintenance are beyond praise. The staff are very polite and always ready to help.
Dear Mr. Malenin, we are very glad to read your nice feedback from your stay at our hotel. I will share your comment with other employee to motivate them to continue to offer great service. Thank you very much. With kind regards Petr Königsmark - Front Office manager
Hotel located next to underground station and tram stop, it is fairly easy to reach city centre and main attractions. It offers simple but satisfactory accomodation for good value prices. Ideal for big groups on tour. Breakfast too salty ( see coming from croissant and capuccino sort of habit)
Dear Mr. Scapin, thank you very much for your positive feedback from your stay at Hotel Fortuna City. We looking forward to welcome you again at our hotel. With best regards, Petr Königsmark - Front Office Manager
Good value for money!
Ha un ottimo staff molto disponibile alle necessità del cliente, è ben servito dai mezzi pubblici, viene servita un'ottima colazione a buffet.
We spend four days in the hotel and the service was very good,. The location of it is not the best but allows you to have a pleasent rest after a long excurtion day. I can recommend it.
Nagyon jó ár-értékarány, jó reggelikínálat, könnyen gyorsan be lehet jutni a központba metróval.
We find in the hotel all what we wanted to find :it's close to downtown by tram or metro;the hotel is quiet and the breakfast offers a great variey of dishes.The staff is very helpful.
Very good value for money. Especially breakfast is good. What could be better is, that the WiFi is available only in lobby (ground floor).
Dear Mr. Skalský, thank you very much for your short comment. Just for your information - high speed WiFi connection is available now at whole hotel. With best regards, Petr Chmelař - managing director
First of all, thanks for your service and effort to make our stay as comfortable as possible. I have one remark, regarding the hot water supply that was not able to meet the demands during peak periods. Thanks again for your service. Gabor Marko
Dear Mr. Gabor, thank you very much for your stay at Hotel Fortuna City and short comment. The solution of problems with our heating system is in progress. We are looking forward to welcome you to our hotel again. With best regards Petr CHmelař Hotel director
The ladies on receprion (e.g. Lenka) are very helpful and provided us with a lot of useful information. Unfortunately, the rooms didn't really meet our ecpectations. They were clean, the beds were good, but the bathroom defenitely needs renovation. The biggest part of breakfast was unenjoyable. Only tea, bread, cheeze, sweet bisquits,fruits(please DON'T cut apples!) &cereals were good. --> The price-preformance-ratio is good.
Dear Mrs. Petrova, I would like to thank you for your nice comment concerning our receptionist Lenka. I will certainly share it with the staff, to motivate them to continue to offer great service. With best regards, Petr Königsmark - Front Office Manager
Juice for breakfest was not very teasty. Besides everything was ok.
Dear Piotr, thank you very much for you important comment. I will forward this information to the F/B manager of hotel Restaurant. We certainly look very forward to welcoming you back to our hotel. With kind regards. Petr Königsmark, Front office manager
maybe you can put more cheese for breakfast! Otherwise my stay was just great!!!
Dear Mrs. Kassis, thank you very much for your comment and I firmly believe that you'll be stay in our hotel next time, you´re welcome. Best regards Petr Chmelař Hotel manager
The location of the hotel is top notch. The staff is amazing and very helpful. But the beds are miserable because they are hard as a floor to lie on. Breakfast consisted of boring old bread and very little interesting topping. We will probably choose another hotel next time. Læs fonetisk Ordbog
Dear Mr. Frederiksen, thank you for taking your time to write your feedback about the Hotel fortuna City. I was glad to read, that you found our team members pleasant and helpful. I regret our breakfast choice did not meet your expectations. We are taking our guests' feedback with the highest importance, therefore, we will take your comment into consideration when future changes will be made. With best regards, Petr Konigsmark - Front Office Manager
Everything was nice, we were satisfied and enjoyed our stay. The room was clean and comfortable, the reception staff helpful, breakfast also very nice. Perhaps the only problem I can mention was that the cleaners were really noisy every morning, talking very loudly in the hallway.
Dear Mrs. Barna, It is great plesure to read your very kind review of your visit at Hotel Fortuna City Prague. I informed our Housekeeping manager about your suggestion. Thank you very much. With best regards from Prague. Petr Königsmark - Front Office Manager
The reseptionist (the oldest woman) was extreamly mad and not very helpful when we checked in. Which we did not think was a good first impression to give the guests. Beside from that we really enyoed staying at this hotel! The rooms were big and clean. And every other people we talked to was nice and helpful! A really great and cheap hotel.
Dear guest, thank you very much for taking the time to share your feedback from your stay with us at Hotel Fortuna City Prague. I am very pleased to learn that you enjoyed your trip and stay. I would like to thank you as well for your negative comment, its important for us and I apologize for that inconvenient situation. We look forward to welcoming you back to our hotel. With best regards Petr Königsmark - Front Office Manager
Friendly desk service, good rates! Wanted to cancel breakfast (did not like the selection) and this was not possible after reservation, so I paid for it without using this option. Should have been able to cancel at will.
Dear Krisztain Kristof, I would like to take this opportunity to thank you very much for your review following your stay at Hotel Fortuna City. I deeply apologize for selection of breakfast, your comments help us to provide a higher&better variation of food serving during the breakfast. We certainly look forward to welcoming your return in the very near future. Sincerly Petr Königsmark Front Office Manager
There was no information given about technical work on 1st floor where I stayed - dirt and waste from electro installations on the floor.
Dear Mr. Klepac, I would like to take this opportunity to thank you very much for sending us your complain. The reviews of our guests are much appreciated. We really apologize for inconveniences caused to you. Just for your information - we´re working on partly reconstruction of our hotel. We believe when you come next time to our hotel you will get much better experience and you will feel good. With best regards, Petr Chmelar Hotel director
I stay here often as my friends live near by for a budget hotel it is first class, the staff are very nice the rooms are basic but clean the breakfast is great and the use of free wifi is a bonus Overall i always look forward to staying there and as for value for money it is exceptional
OK cheap hotel, easy access to the city center with tram/subway. Bar prices OK. Breakfast could have been better (low fat products missing). Value for money, is why I rate this 4.
Dear Mr. Svedsen, thank you very much for taking the time to share your feedback from your recent stay with us at Hotel Fortuna City Prague. The reviews of our guests are much appreciated. They help us to provide a higher quality services. We hope to be able to welcome you back at Hotel Fortuna City during your future trips to our country. Radek Loský - Front Office Manager
Nice hotel with very good breakfast. The free parking has few places, but it seems safe. We found pieces of glass in the souroundings probably due to car roberies. Don't let your stuff on the car, especially if it is not from CZ.
Dear Sir, I would like to take this opportunity to thank you very much for your kind review and comments following your recent stay at our hotel. Fortuna City Hotel also offers parking in hotel garage.It is an enclosed space and there is a guaranteed maximum safety of your vehicle. Parking in the garage will gladly arrange our hotel reception. Radek Loský – Front Office Manager.
This was a very efficiently run hotel conventient to the centre of Prague. Myself and my wife stayed here for four nights to attend a conference that was being held at the Green Point conference centre. We enjoyed our stay here...the beds especially were very comfortable. One small complaint is that our room (509) had a connecting door to anoter room. We asked if we could change at soem point and the gentleman on the Front Desk got very angry with us. This was a simple request and I think he over-reacted. We had to be alert for our conference and getting a good night's sleep was very important to us. Though we were there for four days no one came back to us with the offer of another room. Facilities in the hotel were very good and represent good value.
Dear Mr. McCormack, I would like to thank you very much for your review and comments following your recent stay at our hotel. I'm very sorry about your unpleasant experience with our male receptionist. This man no longer works in our hotel. We have employed young and frindly female receptionist instead of him. Next time we would like to offer you a quit room to get good night's sleep. Radek Loský – Front Office Manager.
Right balance between quality of service and price
Hotel is very good, everything was aligned with price, maybe even better. Room was clean, breakfast good, it is close to city transport which is excellent, so distance from center was not a problem. Lift could be quicker but it was not bad. I had a very good time in Prague and hotel Fortuna was part of that. I would recommend this hotel.
It was a great time in your hotel,sometimes a little bit warm in the room. The prices where realy OK.
Position-good,tram station very close, food good exept one day we had no choice, rooms clean but wery old, personal Ok
Prostorný pokoj, slušný nábytek, pěkná koupelna s toaletou, uklizeno, teplo. Wifi na pokoji pouze za příplatek. Snídaně průměrná.
Solídne ubytovanie za dobrú cenu.
Sehr gutes Preis-Leistungs-Verhältnis. Freundliches Personal. Saubere geräumige Zimmer. Mit der Metro ist man in 10 Minuten an der Karlsbrücke. Reichhaltiges Frühstücksbuffet. Rundum sehr zufrieden.
Ubytování příjemné, personál milý a profesionální. Oceňujeme provoz recepce 24 hodin denně. Pokoj byl čistý a přesně odpovídal tomu, co jsem rezervoval online. Jen škoda, že internet je za příplatek. Mohl by být aspoň v omezené míře zdarma. Ale to je jen malý postřeh, měli jsem internet svůj. Při příští návštěvě Prahy hotel určitě navštívíme znovu.
Příjemné klidné ubytování. Příjemná a vstřícná recepční ( Michaela)
Rezervacia a check-in bez problemov, personal prijemny, izba cista, hotel je relativne blizko centra Prahy. Izba bola vybavena pomerne starym nabytkom ale vzhladom na cenu ubytovania je to OK.
Wir waren sehr zufrieden mit Allem und können nichts beanstanden
Doporučuji všem, kvalita za nízkou cenu, skvělé recepční.
Byli jsme velmi spokojení jen nás trošku zamrzela snídaní ke nebyla k dispozici žadná zelenina,alespoň jsme ji nikde neviděli. S pozdravem,Staš Radim a Michael Pavliska
Wir waren mit dem Hotel sehr zufrieden.Die Zimmer waren sauber und zweckmaessig . Fruehstueck war in Ordnung. Empfang und Information an der Rezeption war sehr freundlich und kompetent!!! Preis-Leistungsverhaeltnis ist sehr gut. Wir waren 4 Personen und wuerden dieses Hotel wieder buchen!!!
Sehr geehrte Frau Koemle , vielen Dank für die positive Anmerkungen zum Ihrer Unterhalt im unser Hotel. Es freut uns sehr, dass Sie waren mit unsere Dienstleistungen zufrieden. Wir freuen uns auf Ihre nächste Besuch. Mit freundlichen Grüßen, Miroslav Vlcek - Hotel Director
Příjemný hotel s velmi příjemným personálem. Určitě mohu hotel Fortuna City vřele doporučit.
Dobrý den paní Šindelářová, děkujeme ! S přáním pěkného dne Miroslav Vlček - Hotel Director